Masco Sweepers, Inc.
Santa Clara, CA 95050

Subject: Letter to our Customers

Dear Customer:

The purchase of a new sweeper is the easy part of the sweeping business. The hard part is maintaining your sweeper. In order to do this, you need to do the following:

• Keep your sweeper clean. A regular pressure washing improves your business image. A clean truck and sweeper show clients that you respect your equipment and will give them the impression that you will do the same for their parking lot. It also prevents breakdowns later. If necessary, paint your sweeper after three years.
  
  
• Keep maintenance records and follow recommended maintenance timelines. Your sweeper will not last forever. To preserve its value in the event you may want to trade it in for a new one, take care of it and keep all records.
  
  
• Know your sweeper. You must know what your sweeper can pick up and what it cannot. Don't try to take on a job that your sweeper is not designed for. This damages your sweeper over the long haul.
  
  
• When your sweeper is showing signs of fatigue, start planning for a new one. Shop for the best financing available. If you don't have good credit you may not be able to get the rate you want, but there are options out there. Call our sales department for details.
  
  
• Remember that maintenance is the key to success.
  
  

Sincerely,

Mike Dyck, President